Managed Endpoint Protection (EDR/XDR)

Delivered by a vetted partner, overseen by CISO Consulting

Endpoints protected, monitored and kept current without adding headcount.

We deploy and operate endpoint detection and response across laptops, servers and mobile devices, with policy management, monitoring and response on alerts.

SAMA CSFNCA ECC-2:2024NCA Critical Systems Cybersecurity Controls (CSCC)
Typical duration
Ongoing (12-month terms)
Engagement
Managed service
Deliverables
4
Frameworks
3

Endpoints are where most attacks land. Agents that are missing, outdated or set to monitor only leave a false sense of safety.

We manage coverage, policy and updates, monitor detections and respond within the limits you set, and show you the gaps that remain.

Why it matters

Agent rollout and coverage tracking
Policy and exclusion management
Alert monitoring and response
Quarantine and isolation on confirmed threats
Reporting on coverage, detections and exceptions

Who delivers each serviceSome managed services are delivered by a vetted delivery partner rather than by CISO Consulting's own team. Each service states who delivers it, and the proposal confirms the delivering party and the contract before you commit. Explore managed security

How the engagement runs

  1. 1InventoryDevices, operating systems and current protection
  2. 2DeployAgents and baseline policy in waves
  3. 3OperateMonitor, respond and keep agents current
  4. 4ReportCoverage and exceptions each month

What you receive

  1. Endpoint coverage report
  2. Policy baseline and exceptions register
  3. Monthly detection report
  4. Agent health and update log

Packages

EssentialAdvancedRecommendedEnterprise
Monitoring hoursBusiness hoursExtended hoursRound the clock
Log and sensor coverageCore sourcesCore and cloud sourcesAll sources, including custom and OT
ResponseNotify and recommendGuided containmentAuthorized containment
Critical alert triage targetOne hourThirty minutesFifteen minutes
ReportingMonthlyWeekly and monthlyWeekly, monthly and board-ready
Service reviewQuarterlyMonthlyMonthly with executive review

The exact scope and targets are confirmed in your proposal.

Questions

Do you supply the licenses?
Licensing can be supplied through the delivering party or by you. The proposal states which, and who holds the contract.
What about servers and legacy systems?
They are included in scope where the platform supports them. Others are listed as exceptions with compensating controls.
Readiness self-check

How ready are you? Find out in two minutes

Answer a few questions for your framework. You get a score, your biggest gaps and — if you want it — a detailed assessment from our team.

Ready to talk about your compliance?

Tell us where you stand. We will show you the shortest path to what your regulator expects.

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